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Luxury Experiences, Real Words
GOODVerified Definitely not VIP service, long waits, small vehicles I would strongly advise not pre-reserving and paying for this less than VIP service. After making a reservation, we showed up right on time at the airport. We waited in line 45 minutes, while they took others that came in after us first, we paid 3x as much as Uber or a cab would have taken, and their wait was less than 5 minutes. And the car we ended up in was very small, all of the cabs and Uber were bigger. Not worth it, definitely not VIP, and many better options with better servicePosted onVerified Waste of time - take a taxi instead ! Said they would have a car on time and big enough for our group . We prepaid . Waited1 hour and no van - not even a car. Standing in the hot sun . We did get a bottle of water - not cold . ViP agents kept giving us excuses . Should have taken a taxiPosted onVerified Great Service Booked VIP Vallarta Transportation for our airport to villa ride. Communication was easy and confirmation was given. The customs and immigration process was LONG but VIP Vallarta Transporation was waiting for us right outside with a sign with our name. We would definitely use them again for our transportation needs.Posted onVerified VIP Vallarta Transportation We had a wedding that required multiple cars to/from Punta Mita and various hotels in the area. Arturo, the owner, was great to work with. Responsive via Whatsapp. Drivers were punctual. Professionally handled throughout our whole trip. Will use them every time we head to Puerto Vallarta…Posted onVerified Peace of Mind Transportation We really enjoyed our Personal Car Service in Puerto Vallarta with VIP Vallarta Transportation. It gave us great peace of mind to start/end our vacation having someone who knows the area get us safely to/from our resort/airport. We had a very safe and pleasant experience in their super clean, full-size SUV (with a cold beer to enjoy on the way to our resort) and great conversation with our driver both ways. Their car service was very prompt meeting our arrival and departure needs to the minute. And the communications with Arturo (via email) was super responsive never leaving us in the dark. We highly recommend VIP Vallarta Transportation and will be using them again on our next visit to PV, MX. They are definitely a 5 Star Transportation Service!Posted onVerified Excellent VIP Service Arturo and his team were above excellent. We had a group of 22 people and they serviced many of our transportation needs from round trip airport to our resort as well as excursions. They were always waiting for us at every turn and never kept us waiting.Their vehicles are very high end and extremely comfortable.We will AWAYS use them for our transportation needs when we are in Puerto Vallarta in the future.Thank you all very much for everything from the Orth family vacation.Posted onVerified Excellent transport service Excellent service and communication. Drivers were friendly and accommodating. They arrived on time , offered helpful information and we even arranged to stop and buy groceries before arrival at our destination. Would highly recommend this service.Posted onVerified Not up to standards set in Cabo... We always schedule private transportation to out hotels on every trip to Mexico. The companies in Cabo have this mastered as they are always waiting for you specifically and have current model year, top of the line SUV's with cold beer & water for you. VIP may be a little too big (or understaffed) to pull this off. I had to go outside the airport and make an effort to find them. They had a line of customers and called in vans accordingly so we had to wait almost 15 minutes. The vans themselves are nice enough but no Suburban or Escalade and the drivers in PV clearly haven't heard of an air conditioner.Posted onVerified Great Transportation! Everything was seamless! Everything was fantastic and the Team at VIP Vallarta Transportation went above and beyond. If you are skeptical about who to use in Mexico, I was too! Everything was on time and eventhough I had MANY last minute changes, they didn't miss anything. - MarcusPosted onVerified Will use again!! Even with flight delays and departure time changes on our end, VIP Vallarta was on time, efficient and very professional. Loved their big orange signs at the airport. Easy to find! Arturo was very accommodating, making sure we had car seats and enough space for everyone. My only comment would be to communicate via e-mail. We had a hard time getting through using cell phones and a couple of messages were never returned. But my e-mails were all promptly responded to. Would definitely re-book with them.